Compliance and certification

Conformité et certifications

Compliance and certification

Customer trust is our top priority. Our pragmatic and efficient security is built on the technical expertise and professionalism of our teams, allowing our users to understand our approach while maintaining control.

The policies implemented must be transparent, and produce measurable results. They must also adapt to changing threats, and be similar between providers. To achieve this, we certify our solutions to the very highest security standards.

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Global security management

Independent auditors regularly monitor and evaluate the level of security, confidentiality and compliance of the solutions we offer. They then issue certificates and audit reports, attesting to the very high level of protection our services receive.

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Local/regional standards and regulations

We contractually commit to comply with the regulations that are in force in the territories where we operate. As we are headquartered in Europe, protecting data confidentiality is central to our business, in line with the GDPR.

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Specific sectoral compliance

Some business sectors have specific regulatory factors and constraints. We are taking a specific compliance approach to meet these needs, particularly in areas such as healthcare, finance, industry and the public sector.

Information systems security policy

Information Systems Security Policy

The Information Systems Security Policy (ISSP) provides the cybersecurity framework for OVHcloud. It sets out the concepts required to understand our approach, while establishing a link between the context of operations, and the methods used to ensure protection. The ISSP describes:

  • The context of OVHcloud operations, in order to understand our main security risks.

  • The commitments to OVHcloud stakeholders, as well as the principles for setting up and maintaining information systems in a secure state.

  • The variation of these principles within OVHcloud.
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Additional services

Certifications and reports

Our customers can request access to our certifications and reports. They may also obtain documents relating to our certifications, under certain conditions.

On-site audits

We only authorise audits carried out by third parties for the purpose of certifying all relevant parties. Contact our sales department to access this type of service